Real Shops Salesperson Evaluations

Real Shops are evaluations that accurately measure how often your sales staff is performing all elements of their sales presentations. These evaluations are based on interviews with real prospective buyers—the people who are best qualified to be shoppers.

Real Insights Community Evaluations

Real Insights establish your community’s position in the marketplace by measuring the quality and perceptions of the prospective buyers.

These insights help you improve the effectiveness of the community’s advertising, and optimize the pricing, incentives, and discounts to achieve the maximum sales possible.

Eight Weeks to More Sales

During an eight-week period of concentrated efforts, our Selling Coach provides your sales team with one-on-one coaching while our Interview Team talks with your prospective buyers. These efforts are merged to fine-tune your sales team’s presentations to improve the perceived value of your homes.

Our two-month program can generate two or more extra sales over an eight-week period, and the momentum created by our efforts will continue to generate extra sales in subsequent months.  We help your team take maximum advantage of the market recovery.

Real Issues Customer Relations Evaluations

Real Issues customer relations evaluations uncover your buyers’ perceptions to help you improve customer satisfaction before they’re surveyed by J. D. Power or other survey companies.

Your buyers are contacted before and after close of escrow to discuss their buying experiences in a conversational interview.